Question 1

How do I schedule my first appointment?

Accepted Answer

To schedule your first appointment, you can call us at +1 (345) 743-9355, email us at info@thewellcayman.com, or you can use our online booking system. Please let us know if you are interested in using your insurance when you make the appointment. If you do, we will need your full name, date of birth, and policy number to determine your coverage and your copay details.

Question 2

Do you accept insurance?

Accepted Answer

We accept most insurances and will gladly check your insurance coverage for acupuncture care. Please let us know your full name, date of birth, and policy number and we will get back to you with your benefits and copay details. You can call us at +1 (345) 743-9355 or email us info@thewellcayman.com.

Question 3

What should I expect on my first visit?

Accepted Answer

During your first visit, I spend a lot of time getting a complete picture of your health and lifestyle. The first visit can take up to 80 mins. The first 30mins we'll sit down together for an in-depth intake process comprised of questions & discussions, tongue & pulse diagnosis, lab work review - if you got any labs or blood work that may be relevant. Then we'll get started right away with the treatment.

Unlike Western medicine, I treat the whole person instead of focusing solely on the symptoms of your condition. I will explain your treatment plan and what to expect from the treatment. As your acupuncture session comes to an end, we will discuss helpful take-home information pertaining to your condition that can assist your healing away from the clinic and schedule your next appointment.

A comprehensive new patient intake form will be emailed to you prior to your first appointment. Please complete it so I can better assess your current condition.

Question 4

How should I prepare for treatment?

Accepted Answer

·         Arrive five to ten minutes early to unwind and relax.
·         Please do not come to an acupuncture treatment with an empty stomach but do avoid eating a heavy meal one hour prior to treatment.
·         There is no specific dress code. During your treatment, I will ask you to remove necessary clothing to ensure certain acupuncture points are accessible. I will cover you with a blanket to make you feel cozy and comfortable.

Question 5

How often would I need to come in for treatment?

Accepted Answer

Usually, frequent treatments are done for the first few weeks; after that, the frequency of treatment may be reduced as wellness is restored. Acute conditions generally will take fewer treatments to resolve, usually three to six. Chronic conditions will take longer and may depend on the person. Optimal results occur with two to three treatments for three weeks. When you experience results, we will slowly decrease the treatments to one to two treatments per week, and eventually, taper off. Because each treatment builds on the last, I expect you to feel progressively better with each treatment. After your condition stabilizes or symptoms do not reappear, one treatment every two to three weeks will be sufficient to maintain the progress.

Question 6

Does acupuncture hurt?

Accepted Answer

This is the most common question asked about acupuncture because many people associate needles with pain. Acupuncture needles are hair thin as opposed to the hypodermic needles people usually think about when they hear needle. In fact, about 40 acupuncture needles can fit into the tip of one standard 18-gauge hypodermic needle! Because the acupuncture needles are so thin, they are virtually painless when inserted. There are some areas of the body that will always be more sensitive including the fingers, toes, wrists, and ankles, but it's generally nothing more than a quick little prick. After insertion, you will then usually feel a unique sensation that can vary from achy, to tingling, to pressure, to warmth, or nothing at all; this is the body basically starting its healing work. Each person’s experience is different, so if you ask me during your treatment, I will explain to you what is going on. Should you experience any discomfort, let me know, and I will adjust the needles accordingly. By the time all the needles are inserted, you generally do not feel any of them and are consumed with a sense of calm relaxation.

Question 7

Is acupuncture safe?

Accepted Answer

Acupuncture is very safe when practiced by a Registered Acupuncturist. Acupuncture needles are extremely safe because they are pre-sterilized, individually packaged, and for single use only. Acupuncture treatment needles are NEVER reused. Another reason acupuncture is safe is unlike surgeries or medications there are no side effects. It is safe and natural health care.

Question 8

What does acupuncture treat?

Accepted Answer

Acupuncture is extremely successful in the treatment of a multitude of conditions. The World Health Organization (WHO) has identified approximately 117 conditions that are effectively treated with acupuncture.  However, Chinese Medicine is a complete medical system that can diagnose and effectively treat a wide range of conditions including: 
 
·         Acute & chronic musculoskeletal disorders
·         Neurological disorders – headache, migraine, Bell’s palsy, post-stroke symptoms, trigeminal neuralgia, carpal tunnel syndrome, and neuropathy
·         Gastrointestinal disorders – gastritis, constipation/diarrhea, indigestion, IBS (irritable bowel syndrome), hemorrhoids
·         Respiratory disorders – common cold, sinusitis, seasonal allergies, bronchitis, asthma, rhinitis
·         Gynaecological disorders – PMS (premenstrual syndrome), PCOS (polycystic ovary syndrome), endometriosis, irregular menstruation, fertility enhancement, menopause symptoms
·         Cardiovascular disorders – circulatory problems; hypertension, palpitations, poor circulation
·         Emotional disorders – stress, anxiety, insomnia, depression
·         Weight Loss
·         Fatigue
·         Cancer treatment support
·         Smoking cessation
·         Preventive medicine & wellness maintenance

Question 9

How does acupuncture work?

Accepted Answer

Systemic balance is critical to one's health and wellness, in western medicine this is known as homeostasis.  Any imbalance can result in disorders such as pain, injury, insomnia, digestive issues, stress, gynecological disorders, allergies, depression, colds and a myriad of other complications.  Acupuncture helps restore one's natural balance so organs and bodily systems can work together in harmony.  This sets the stage for the body to repair itself and maintain its own optimal health.

From a Western medicine perspective, research has shown that acupuncture treatment triggers different physiological responses, such as:
 
·         Releasing of endorphins and natural opioids to alleviate pain.
·         Affecting both the brain’s short- and long-term ability to reduce pain sensation.
·         Stimulating the immune system and increasing white blood cells, which defend the body against infection.
·         Regulating blood sugar metabolism, which helps the body use energy more efficiently.
·         Increasing blood circulation and producing beneficial changes in blood pressure; Decreasing cholesterol and triglycerides.
·         Increasing stomach peristaltic activity and regulating digestive fluids, thereby improving digestion.
·         Regulating and stimulating serotonin, a neurotransmitter that is directly related to sleep, appetite, and moods.
·         Increasing the availability of receptors in the brain that process and weaken pain signals.
 
For more details go to the SERVICES section.

Question 10

How do I cancel or reschedule my treatment?

Accepted Answer

If you need to cancel or reschedule, please let the Front Desk know as soon as you can by phone +1 (345) 743-9355 or by emailing info@thewellcayman.com. We do have a 24-hour cancellation policy.